If you are unhappy with our service
If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Intrinsic Complaints Department, Riverside House, The Waterfront, Newcastle upon Tyne, NE15 8NY
Tel: 0191 241 0700
You can find more information by visiting the Intrinsic Financial Services website:
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (http://www.financial-ombudsman.org.uk),
The Financial Ombudsman Service Exchange Tower London E14 9SR
The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.