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    If you are unhappy with our service

    If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
    Quilter Financial Planning Complaints Department, Sunderland, SR43 4JR
    Email: QFPcomplaints@quilter.com
    Tel: 0191 241 0700

    You can find more information by visiting the Quilter Financial Planning website:
    http://www.quilterfinancialplanning.co.uk/contacts

    If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (http://www.financial-ombudsman.org.uk).

    The guidance and/or information contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.